Getting Here & Parking

Q: Will parking reservations be required? 

A: This winter 2024/25, only the California Base Area parking lot will require reservations-based parking during weekends and peak periods. We have many choices for guests who join us, with a mix of paid and free options across our resort and within the community.  

Q: When will the California Base Area lot require paid parking, and what does that mean?

A: Parking at the California Base Area during the winter season will require reservations during weekends and peak periods. We define those as:

• Weekends (Saturdays and Sundays)*starting December 14th, 2024
• Peak Periods
  
  • December 14, 15, 21, 22, 23, 24, 26, 27, 28, 29 30, 31  (please note, NOT on the 25th)
  • January 1, 2, 3, 4, 5, 11, 12, 18, 19, 20 (MLK Monday), 25, 26
  • February 1, 2, 8, 9, 15, 16, 17, 18. 19, 20, 21, 22, 23 (President's Day and holiday week)
  • March 1, 2, 8, 9, 15, 16, 22, 23, 29, 30
  • April 5, 6, 12, 13, 19, 20

Q: What hours of the day will reservation parking be enforced during peak periods at the California Base Area lot?

A: At our California Base Area lot, reservations will be required and there will be a fee for vehicles with 3 or fewer occupants before 12pm on weekends, holidays, and peak periods. If you have 4+ people in a vehicle, you still need a reservation but there will be no fee to park during these times at the California Base Area. After 12pm on peak period days, parking will be free, and no reservations are required.

Q: What are my options to park for free?

A: The California Base Area will remain free without need for reservations on Monday – Friday during the winter season (with the exception of peak periods). It will also be free (without reservations) after 12pm on weekends and holidays/peak periods.  Parking will be free, still with a reservation on weekends and peak periods if you have 3 or more in your car.  We highly suggest carpooling!  

Boulder Base Area and Stagecoach Base Area parking will remain free every day, including on weekdays, weekends, and peak periods.

Q: Is there a season-long parking pass I can purchase for every weekend and peak period?

A: Yes – We’re excited to offer two new options for Heavenly Winter Parking Pass this season that are now available for purchase here, which will provide unlimited parking access at either Harrah's or Harvey's Hotel and Casino (or both depending what pass you buy) for the entire winter season.

Q: How will this parking system be managed?

A: Our parking attendants work in partnership with a third party parking management company to support this parking system, which includes parking transactions as appropriate and carpool validations.

Q: When can I start making reservations, and how?

A: Reservations for the 2024/25 winter season are available to book on ParkHeavenly.com.

Q: How far in advance do you expect parking reservations to fill?

A: We anticipate reservations to go quickly and recommend you secure a spot in advance, should you want to park at California Base Area on a weekend or holidays/peak period this winter.

Q: How many reservations can I make at once?

A: Each guest can hold five reservations at one time. Once a reservation has been used, guests can add another to their account to return back to five at any one time. There is no limit to how many reservations a guest can make throughout the course of the season.

Q: How can I cancel a reservation?

A: If you no longer plan to use your reservation, you should cancel by 8am the day of your planned arrival for a refund by going to ParkHeavenly.com. 

Q: What happens if I make a reservation and don’t show up?

A:If you no longer plan to use your reservation, you should cancel by 8am the day of your planned arrival for a refund; we ask that you cancel if you do not plan to use your reservation.  We reserve the right to restrict anyone's ability to make future reservations if the reservation system is being abused or manipulated in any way.  

Q; Is there a cutoff time to make a reservation?

A: No. Until reservations are sold out for any given day, you can make your reservation up to the time you arrive.

Q: Is there a season-long parking pass I can purchase for every weekend and peak period?

A: Yes – We’re excited to offer two new options for Heavenly Winter Parking Pass this season that are now available for purchase here, which will provide unlimited parking access at either Harrah's or Harvey's Hotel and Casino (or both depending what pass you buy) for the entire winter season.

Q: I have an ADA/Disabled license plate or placard. Do I need to make a parking reservation?

A: Yes, during weekends and peak periods. There is an option to reserve an ADA spot for free. Enforcement on the day you park will be subject to verification of ADA plates or hang tag. Reservations for ADA parking spots are not required at any time at our Boulder and Stagecoach lots.

Q: If I have a lesson booked with Ski and Ride School, do I need to make a reservation?

A: Yes, if your ski and ride school lesson is out of the California Base Area during weekends and peak periods, you will need to make a parking reservation and there will be a fee for vehicles with three or fewer occupants; reservations are required for vehicles with four or more occupants during peak periods but will not be charged a fee. Additional ski and ride school meeting locations can be found at Boulder Base Area and the Gondola.

Q: If my child is on race team, do I need a reservation?

A: Yes, a reservation will be required during weekends and peak periods. We highly recommend and encourage carpooling with other race team families, and our Ski and Ride School team will send information to participating families prior to the 2024/25 season beginning.

Q: What if I am driving a rental vehicle and don’t have my plate information yet to make a reservation?

A: When you make your reservation, add your private vehicle license plate number to make the reservation. When you receive your rental car, login to your account and change your license plate number to match your rental car plates.

Q: If reservations-based parking is so effective, why not transition all lots to this model?

A: We know that locating free lots outside of the main base area will reduce congestion by keeping cars from the busiest areas. To that end, we don’t see an immediate need to put this system in place universally, and we do want to continue to provide free parking options on weekends, holidays, and peak periods. We are always watching traffic patterns and evaluating our approach and will make changes to our parking plan as needed in the future.

Q: What is the cost of reservation-based parking during peak periods?

A: At the California Base Area, parking during peak periods will cost $20 for 3 or fewer people. For 4+, it will be free.

Boulder Base Area and Stagecoach Base Area parking will remain free every day, including on weekdays, weekends, and peak periods.

Q: Do I pay at the parking lot or ahead of time online?

A: Payment will be required ahead of time online when you make your reservation. If reservations are still available day of, you can make a reservation from the parking lot on parkheavenly.com. Payment is not required if you have 4+ people in your vehicle – in that case it is free, but a reservation is still required.

Q: How many people do you have to have in your car to qualify for free parking at the California Base Area?

A: During weekends and peak periods, the California Base Area lot will require a $20 flat fee for three or fewer passengers in a single vehicle; four or more occupants will always park for free. Regardless of how many people are in a single vehicle, you must still make a reservation during weekends and peak periods to secure your spot before 12pm. After 12pm during peak periods, the lot will be free, and no reservations will be required.

Q: What if my car doesn’t fit three additional people and ski gear, and I don't want to pay for a parking reservation? 

A: There are plenty of free lots at Heavenly if you are unable to accommodate four or more passengers in your vehicle. Drop-off lots/areas are also available should you want to drop off people in your party and then park.

Q: Where will revenue from paid parking go?

A: Our objective is to create a routine amongst our guests that encourages carpooling. We continually assess needs for reinvestment in parking and transportation efficiency and experience at our resorts, and revenue from paid parking will be prioritized accordingly.

Q: How do you see this impacting traffic at Boulder and Stagecoach on weekends now since these lots will remain free?

A: We don’t anticipate major backups at Boulder or Stagecoach based on prior years and patterns but will continue to monitor and shift our approach as needed.

Q: Will the reservation slow down traffic on Wildwood?

A: The format will be a free-flowing entry to the parking lot. Reservations will be checked by our third-party parking management partner.

Q: Can I park on neighboring streets?

A: Typically, no. Please obey all posted signage about where you can and cannot park, especially within neighboring areas of the resort.